Most end users of an AV control system aren’t aware of the time consuming and expensive behind the scenes process that brought their touch panel to life. The control system is the backbone of the integrated AV system. A well-designed system is essential for a seamless and pleasant user experience. It is imperative that each programmer understand every project to properly address the end users needs. This is accomplished by many hours of collaboration with our customers and end users from the beginning to the completion of every project.
As soon as the desired control functionality is understood the many hours of programming begins, long before the system is installed. Once the installation process has started, the programmers are in constant contact with the on-site technicians helping to troubleshoot any issues that may arise to ensure the requirements have been met and the system performs as desired by the end user.
ACSDI has been successful for over 15 years because our programmers go above and beyond to ensure each customer and each end user are satisfied with the end result.